Your Steele machines come with our commitment to customer service and reliability. Our customers count on our machines for 24/7 performance, so we have the parts and service you need for minimal unplanned downtime.
For the long life of your Steele machines
We maintain a deep inventory of wearing parts, shafts, bearings, switches, gearing and electrical controls for expedited delivery.
We deliver wearing parts with the industry’s best lead times.
Our 60,000 square foot warehouse in Statesville, NC has everything you need on the shelf:
- Point augers
Our warehouse staff gives you 24/7 availability in the U.S and know export regulations and certifications for expedited international deliveries. We also maintain satellite warehousing in Australia, Brazil, China and South Africa.
Field service plus in-house repair
We maintain a dedicated field service group for on-site maintenance and repairs in the continental U.S.:
- Major machine overhauls
- Gearbox failures
- Thrust assembly replacement
Steele also provides off-site technical support and consulting for U.S. and global extrusion customers, with repairs and rebuilds for shafts and sub-assemblies in our Statesville plant.
We repair and rebuild Steele machines in-house.