{"id":6423,"date":"2016-07-29T15:17:34","date_gmt":"2016-07-29T19:17:34","guid":{"rendered":"http:\/\/www.jcsteele.com\/?page_id=6423"},"modified":"2021-07-29T11:39:29","modified_gmt":"2021-07-29T15:39:29","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.jcsteele.com\/staging\/7740\/resources\/","title":{"rendered":"Steele Resources"},"content":{"rendered":"
[vc_row][vc_column][vc_single_image image=”6520″ img_size=”full” style=”vc_box_rounded”][vc_empty_space height=”20px”][vc_custom_heading text=”The industry\u2019s best customer service takes shape” font_container=”tag:h1|font_size:36px|text_align:center|color:%230a0a0a” use_theme_fonts=”yes”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_column_text el_class=”intro”]\n

What does \u201cthe industry\u2019s best customer service\u201d mean to you? Our customers tell us it means giving them what they need, when they need it.<\/p>\n

Steele continues to add more ways to deliver the customer service you need, for more machine uptime and a more consistent shaped product.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998330538{margin-top: 20px !important;margin-bottom: 50px !important;}”][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8408″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”QR codes \u2014 fast links to need-to-know product info” use_theme_fonts=”yes”][vc_column_text]We have QR-coded labels for all Steele machinery. Link your machine operators and maintenance department to expanded product pages, technical docs and drawings, and parts ordering.<\/p>\n

Need QR codes for your Steele machines?<\/strong>\u00a0Ask your regional sales rep, or\u00a0contact us<\/a>.<\/u>[\/vc_column_text]<\/i>Contact Us<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998330538{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8410″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Wearing parts and critical sub-assemblies \u2014 on the shelf, ready to ship” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]Our Statesville, North Carolina warehouse and satellite warehousing in Australia, Brazil and South Africa have deep inventories. We ship with expedited delivery and shorter lead times.[\/vc_column_text]<\/i>Learn More<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998330538{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8406″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”SteeleService \u2014 Order parts online and save 2%” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]It\u2019s secure, convenient and fast. And you save. What\u2019s not to like?<\/p>\n

Register at www.jcsteeleservice.com<\/a> and provide your customer information. Once you\u2019re approved, we\u2019ll send you the information you need to order and save.[\/vc_column_text]<\/i>Register \/ Log in<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998330538{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8423″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Education & Technical Resources” use_theme_fonts=”yes”][vc_column_text el_class=”intro” css=”.vc_custom_1616004681657{margin-bottom: 10px !important;}”]We publish machine drawings, lubrication charts, quick tips for die balancing \u2014 everything you need to maintain optimal machine performance and reliability.[\/vc_column_text]<\/i>Docs and Downloads<\/a>[vc_column_text el_class=”intro” css=”.vc_custom_1616004719772{margin-top: 30px !important;margin-bottom: 10px !important;}”]Steele stiff extrusion experts teach seminars<\/strong> at our Statesville headquarters. Check for upcoming seminars here on our blog.<\/u><\/b><\/a>[\/vc_column_text]<\/i>Browse seminars<\/a>[vc_column_text el_class=”intro” css=”.vc_custom_1616004731719{margin-top: 30px !important;margin-bottom: 10px !important;}”]We also offer The Steele Weekly Hack<\/strong>, short webinars on stiff extrusion and machine maintenance. See The Steele Weekly Hack YouTube playlist.<\/u><\/b><\/a>[\/vc_column_text]<\/i>Weekly Hack Playlist<\/a>[vc_empty_space height=”20px”][\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8413″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Our extrusion efficiency calculator \u2014 do more with less” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]Want to reduce run hours or increase production with lower operating costs? If you don\u2019t measure, you don\u2019t know where you\u2019re slipping. Try using our new extrusion efficiency calculator \u2014 it\u2019s free![\/vc_column_text]<\/i>Try the Calculator<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8416″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Field & repair services \u2014 expert technicians backed by expert engineers” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]Our dedicated field service group covers on-site maintenance and repairs anywhere in the world. We also do larger repairs and rebuilds in Statesville, North Carolina. [\/vc_column_text]<\/i>Learn More<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8547″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Virtual service calls \u2014 expert technicians when you need them” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]We can be on-site faster, thanks to our new virtual service center in Statesville, North Carolina. Steele virtual service technicians can now see your machines and share their expertise, using a new remote assistance platform with augmented reality software.[\/vc_column_text]<\/i>Learn More<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8418″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Manufacturing \u2014 vertically integrated to control quality and lead times” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]A captive foundry. Machine shop and fabrication. Assembly. We do old-school, vertically integrated manufacturing in Statesville, North Carolina.[\/vc_column_text]<\/i>Take the Tour<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8420″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”150 years of innovation in heavy clay and construction materials” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]H\u00e4ndle, our German subsidiary, specializes in material preparation and shaping solutions for heavy clay and fiber-reinforced, cemented-bound construction materials. They share our commitment to service, innovation and continuous improvement, with market-critical locations in Germany, Poland and Russia.[\/vc_column_text]<\/i>Visit H\u00e4ndle.com<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_row_inner content_placement=”top”][vc_column_inner width=”5\/12″][vc_single_image image=”8421″ img_size=”full” style=”vc_box_border”][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_empty_space height=”20px”][vc_custom_heading text=”Plant & application engineering \u2014 EPC for construction material plants” use_theme_fonts=”yes”][vc_column_text el_class=”intro”]Direxa Engineering, our engineering, procurement and construction (EPC) subsidiary, specializes in the construction of plants for heavy clay products and fines agglomeration. Like all members of The Steele Group, Direxa focuses on the service and innovation that sustain long-term relationships.[\/vc_column_text]<\/i>Visit Direxa.com<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#e2e2e2″ css=”.vc_custom_1615998338086{margin-top: 20px !important;margin-bottom: 50px !important;}”][\/vc_column][\/vc_row][vc_row content_placement=”middle” fullwidth=”yes” border=”yes” css=”.vc_custom_1615996597651{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 50px !important;padding-bottom: 50px !important;}” background_color=”#2d2d2d”][vc_column][vc_empty_space height=”20px”][vc_custom_heading text=”Sound like the kind of resources and service you could use?” font_container=”tag:h1|font_size:36px|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_column_text el_class=”intro”]\n

If you\u2019re ready for better customer service, then we should talk. If you don\u2019t see what you\u2019re looking for, let us know! We\u2019re committed to offering the best customer service in the industry. And we\u2019re always ready to work with customers to meet their specific requirements.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_single_image image=”6520″ img_size=”full” style=”vc_box_rounded”][vc_empty_space height=”20px”][vc_custom_heading text=”The industry\u2019s best customer service takes shape” font_container=”tag:h1|font_size:36px|text_align:center|color:%230a0a0a” use_theme_fonts=”yes”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_column_text el_class=”intro”] What does \u201cthe industry\u2019s best customer service\u201d mean to you? Our customers tell us it means giving them what they need, when they need it. Steele continues to add more ways to deliver the customer service you need, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"nf_dc_page":"","footnotes":""},"class_list":["post-6423","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSteele Resources - J.C. 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